Privacy Policy

Effective Date: 3/1/26
Business Name: The Black Metrics
Website: blackmetrics.space
Email: hello@blackmetrics.space

The Black Metrics (“we,” “us,” or “our”) is committed to protecting your privacy and complying with applicable data protection laws worldwide, including:

• General Data Protection Regulation (GDPR) – European Union

• UK GDPR – United Kingdom

• California Consumer Privacy Act (CCPA/CPRA) – United States

• Canadian privacy legislation (PIPEDA)

This Privacy Policy explains how we collect, use, store, and protect your personal information when you:

• Visit our website

• Purchase digital products

• Subscribe to The Bantaba

• Interact with our services

1. Data Controller

The Black Metrics is the data controller responsible for your personal information.

For privacy-related inquiries, contact:
hello@blackmetrics.space

2. Information We Collect

A. Information You Provide

• Full name

• Email address

• Billing address

• Payment information (processed via secure third-party processors)

• Account login credentials

• Subscription details

• Community posts and content (The Bantaba)

• Customer support communications

B. Automatically Collected Information

• IP address

• Browser type

• Device information

• Time zone

• Website usage data

• Cookies and tracking technologies

3. How We Use Your Information

We process personal data for the following purposes:

• To process digital product purchases

• To provide download access

• To manage subscriptions and recurring billing

• To operate The Bantaba community

• To provide customer support

• To improve website performance

• To detect fraud and ensure security

• To comply with legal obligations

• To send marketing communications (only with consent)

4. Lawful Basis for Processing (GDPR & UK GDPR)

If you are located in the EU or UK, we rely on the following lawful bases:

• Performance of a contract

• Legitimate interests

• Legal obligation

• Consent (for marketing communications)

You may withdraw consent at any time.

5. Marketing Communications

We only send marketing emails if you have provided explicit consent.

You may unsubscribe at any time by:

• Clicking “Unsubscribe” in emails

• Contacting hello@blackmetrics.space

We do not sell or share personal data for third-party marketing.

6. Payment Processing

Payments are securely processed by third-party payment providers.

We do not store full credit card numbers on our servers.

Payment processors handle data according to their own privacy policies and security standards.

7. Subscription & Community Data (The Bantaba)

If you subscribe to The Bantaba:

• Your account information is stored to provide platform access

• Posts and reflections are visible only to active members

• Community content is not publicly searchable

• We do not monitor private reflections beyond necessary moderation

8. Data Retention

We retain personal data only as long as necessary to:

• Provide services

• Meet legal and tax obligations

• Resolve disputes

• Enforce agreements

Marketing data is retained until you unsubscribe.

9. International Data Transfers

Because we operate globally, your information may be transferred to countries outside your own.

Where required by law, we implement appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)

• Secure hosting providers

• Encrypted data transmission

10. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent

To exercise these rights, email hello@blackmetrics.space.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect

• Request deletion of personal information

• Correct inaccurate information

• Opt out of the sale or sharing of personal information

The Black Metrics does not sell personal information.

To submit a request, contact hello@blackmetrics.space.

12. Canadian Privacy Rights (PIPEDA)

Canadian residents have the right to:

• Access personal information we hold

• Challenge accuracy

• Withdraw consent (subject to legal limitations)

Requests may be sent to hello@blackmetrics.space.

13. Cookies & Tracking Technologies

We use cookies to:

• Maintain login sessions

• Improve site performance

• Analyze traffic

• Support marketing (with consent where required)

Users in the EU and UK may be shown a cookie consent banner.

You may adjust cookie settings through your browser.

14. Data Security

We implement appropriate technical and organizational safeguards to protect personal data.

However, no internet-based system is completely secure.

15. Children’s Privacy

Our services are not intended for individuals under 13 (or under 16 in certain EU jurisdictions).

We do not knowingly collect data from minors.

16. Changes to This Policy

We may update this Privacy Policy to reflect changes in legal or operational requirements.

Updates will be posted with a revised effective date.

17. Contact

For privacy-related questions or data requests:

The Black Metrics
hello@blackmetrics.space